Customer Notification System

Ask Us Anything - Let's Get Started!

  • Map Based Messaging

  • Late Payment Reminders

  • EPA Compliance

  • Boil Water Advisories

It's on the house.

Sign up for UtiliCard and get a complimentary customer notification system.

UtiliCard offers utilities unlimited communication access to their customer base via email, SMS, and calls. Each customer can provide three phone contacts and two email addresses. Enjoy unlimited data uploads, training, and GIS Map Based Messaging. Interactive response options include email, phone, or text confirmations, call-in message replay, and social media notifications. Engage customers with surveys and conference calls, backed by live support. Trusted by over 1,000 utilities, UtiliCard's customer notification provider sends over 100 million messages annually.

Capabilities and Applications

Explore our versatile Customer Notification system.

Messaging with Maps

Send location-based messages to utility customers using maps to communicate important information about service updates or maintenance.

Late payment Reminders

Utilize our messaging system to automatically send late payment reminders to utility customers, facilitating faster payment collection and improving overall revenue efficiency.

Boil Water Advisories

Utilize the system to promptly issue boil water advisories, ensuring residents are swiftly notified and can take necessary precautions in response to water quality concerns.

Two-Way SMS

Deepen customer engagement through interactive two-way text messaging, fostering meaningful communication between the utility and its audience.

Text-to-Speech

Generate text-based notices that can be converted into audio messages, offering an alternative communication method for those who prefer not to use their voice.

One-Click Alerts

Small utility with limited staff? Save frequently used messages in your Message Library for quick deployment when needed.



Surveys and Polls

Utilize the system to create surveys and polls for efficient data collection and customer feedback.

In-Depth Reporting

Easily track your messages in real-time to see who received them, on which device, and when.

Easy Contact Management

Effortlessly input customer data into our system through manual entry, automated FTP feeds, customer self-entry, or API integration.

24/7/365 Support

Enjoy round-the-clock support for all your inquiries, including the option to broadcast messages through our support line whenever needed.

Developer Tools

We provide a powerful API (Application Programming Interface) for sending alerts, accessing reports, and managing users.

Explore More Features

Unlock a range of features including unlimited grouping, administrators, scheduled messaging, voice recording, automated responses, global service, and unparalleled speed and reliability.